Privacy policy.
Last Updated: 15 July 2024
1. Introduction
Welcome to Ferals Studio's website, www.feralsstudio.co.nz. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
2. Information Collection
Personal Information: We collect personal information you provide directly to us, such as your name, email address, shipping address, billing address, and payment details when you make a purchase or subscribed to our email updates.
Non-Personal Information: We automatically collect non-personal information such as your browser type, IP address, time spent on our site, and pages visited.
3. Methods of Collection
We collect information through the following methods:
Order Information: When you purchase a product, we collect information necessary to process your order.
Account information: When you sign up for an account for our website, we collect basic details such as your name, address, phone number, and email.
Newsletter Sign-Ups: When you subscribe to our email updates, we collect your email address.
Shopping Information: This includes the items you view, put in your cart or add to your Wishlist.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance site functionality, analyse site usage, and deliver personalized content.
4. Use of Information
We use the collected information for the following purposes:
Order Processing: To process and fulfil your orders, including sending order confirmations and shipping updates.
Communication: To communicate with you regarding your purchases, respond to inquiries, and provide customer support.
Site Improvement: To analyse website usage and improve our website, products, and services.
Marketing: To send you promotional materials and newsletters if you have opted in to receive them.
5. Sharing of Information
We share your information with third parties only in the following circumstances:
Service Providers: To third-party service providers who perform services on our behalf, such as payment processing and order fulfilment.
Legal Requirements: When required by law or to protect our rights, property, or safety.
We do not sell your personal information to third parties.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure servers.
7. Cookies and Tracking Technologies
We use cookies to:
- Enhance the functionality of our website
- Analyse site traffic and usage patterns
- Provide personalized content and advertisements
You can control the use of cookies through your browser settings.
8. User Rights
You have the following rights regarding your personal information:
Access: You can request access to your personal information.
Correction: You can request correction of any inaccurate information.
Deletion: You can request deletion of your personal information.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us at tina.srilasak@gmail.com
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any linked sites you visit.
10. Children’s Privacy
Our website is not intended to be used for children. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a visitor under the age of 16, we will delete the information from our records.
11. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.